Can’t find what you’re looking for in our Help Center? Click below to send your question to our Artist Support team:
For the fastest resolution be sure to:
- Contact us from the email address associated with your account
- Include as much information as possible, including UPCs, ISRCs, artist names, release names, or any other information that will help us help you
- Include a detailed description of the question, scenario, or issue
Does something seem off? You might’ve found a bug! Let us know if something isn’t working right by sharing the following information in your request:
- Your browser information (and whether or not this issue is happening across multiple browsers).
- Detailed steps on how you came to this issue – step by step is best for us, but a description of where you’re seeing the problem and how you got there will work too.
- Screenshots and/or screen recordings of the issue
We’re available to help 7 days a week:
Monday-Friday: 10am-5pm
Saturday-Sunday: 12pm-3pm